Start with the cargo and the trade
A useful cargo enquiry gives the commodity, quantity and any quantity tolerance, followed by the loading and discharge ports. Include the shipment window and explain any flexibility. Clear information at the start helps avoid unnecessary exchanges later.
Include the restrictions that matter
Tell the desk about draft or berth restrictions, required vessel gear, loading and discharge arrangements, and any special handling requirements. For steel, project cargo or other non-standard parcels, dimensions and unit weights can be as important as total tonnage.
Make the commercial basis clear
Identify the proposed loading and discharge rates, working terms and freight basis when available. If a term is still open for discussion, say so. An initial indication should remain subject to the vessel's suitability, availability and agreement of the complete terms.
Keep the source clear
Use one consistent point of contact and include a reference for the enquiry. Updated details should be marked clearly so that the desk can distinguish a revision from a separate requirement. Share sensitive commercial information directly with your broker rather than in a public comment.
